One such alternative is having a Service Desk team issue a secondary temporary key on demand. While other backup and recovery options are available, they come with a variety of pros and cons. Having a backup YubiKey gives users peace of mind and eliminates the need for them to go through complicated, time-consuming processes to access their accounts.
We strongly recommend this approach to all customers as a general best practice, as it guarantees that all users have a recovery solution easily accessible to them at any time. Establishing a backup YubiKey ensures that the user can effortlessly access all of their accounts if they accidentally misplace their primary YubiKey. The most secure plan is for each user to have two YubiKeys. Remember, your security is only as good as its weakest link. More importantly, your backup and recovery process must be secure and should not diminish the overall security in place. Having a proper backup and recovery process keeps employees productive without them having to worry about losing their YubiKey or losing access to systems and accounts. A backup and recovery process is an indispensable component of every security solutions strategy, and is something to think carefully about as you develop a plan to integrate YubiKeys into yours.
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